Which Ontario providers offer the best internet and phone for business?
Ontario businesses have more options than ever for combined internet and phone service, but the quality gap between providers is wide. The nine providers below cover the full range: fiber and wireless internet, hosted VoIP, on-premises phone systems, and bundled packages. Here is how they compare.
| Provider | Services | Network Technology | Pricing | Ratings / Awards | Coverage / Focus |
|---|---|---|---|---|---|
| Comwave Networks Inc. | Internet, VoIP phone, TV bundles | Cable, fiber | No long-term contract; multiple tiers | Not publicly listed | Ontario-wide |
| Netcrawler | Fiber and cable internet, self-install kits | Fiber, cable | — | 4.7-star Google avg; back-to-back PlanHub awards | Ontario |
| Execulink Telecom | Internet up to gigabit speed, phone, TV, mobile, bundles | Cable, hybrid fiber, fiber | From ~$50/month internet; bundles from $93/month | Local Ontario provider | Southwestern Ontario |
| Standard Broadband | Business internet, hosted PBX, managed cloud, backup | Fiber, fixed wireless | Not publicly listed | Independent telecom | Rural and urban Southern Ontario |
| telx-inc | Business phone systems, Asterisk PBX, fiber internet, CRM integration | Fiber | Not publicly listed | Business telephony specialist | Toronto and GTA |
| Great Lakes Wireless | Fixed wireless LTE/5G, satellite, fiber internet | Fixed wireless, fiber | Fiber from $59.99/month | Authorized Xplore dealer | Rural Ontario and Canada |
| Skynet Unified Communications Ltd | Cloud phone systems, video conferencing, AI assistant, Microsoft Teams integration | Cloud | From $19.99/month | J.D. Power-certified support | Ontario businesses |
| WIFIANYWHERE.CA LTD. | 4G, 5G wireless internet, unlimited data | Wireless | Plans from $45 to $195 | Wireless installation expertise | Canada-wide |
| Businessvoip.ca | On-premises VoIP systems, design, install, cabling, training | Carrier-grade VoIP | Fixed monthly pricing, no annual increases | In business since 2005 | Within 150 km of Ancaster; province-wide for larger projects |
A few things stand out. Netcrawler's 4.7-star Google average and back-to-back PlanHub awards make it one of the most independently validated ISPs in the province. Great Lakes Wireless fills a real gap for businesses outside urban fiber zones, with rural fixed wireless starting at $59.99/month. Skynet's J.D. Power-certified support is rare at the $19.99/month entry point. And Businessvoip.ca is the only provider on this list that physically designs, cables, and installs the phone system on-site.
For businesses that need a hosted phone service alongside their internet, bundled options from Execulink and Standard Broadband can simplify billing and support into a single relationship.
Table of Contents
- How do you choose the right business internet and phone provider in Ontario?
- Businessvoip.ca: professionally installed VoIP phone systems for Ontario businesses
- Key Takeaways
How do you choose the right business internet and phone provider in Ontario?
The decision comes down to five factors, and most businesses get at least two of them wrong.
Network quality and technology type. VoIP calls are unforgiving. Jitter, packet loss, or inconsistent latency will degrade call quality in ways that frustrate customers and staff alike. Fiber delivers the most consistent performance, but fixed wireless LTE/5G from providers like Great Lakes Wireless is a practical alternative for rural locations. Cable can work, but shared bandwidth during peak hours introduces variability. Before committing to any provider, get a professional network assessment done on your existing infrastructure.
Contract flexibility and pricing transparency. Month-to-month plans from providers like Netcrawler give you an exit if performance disappoints. Longer-term contracts sometimes offer lower rates, but watch for annual price escalations buried in the fine print. Fixed pricing, where the monthly rate never increases, is worth paying a small premium for.
Total cost of ownership. The monthly service fee is only part of the picture. Add hardware costs, installation fees, number porting charges, and any ongoing support fees. A phone system that arrives in a box with no installation support can cost far more in IT time and downtime than one that arrives with a technician.
Support responsiveness and SLAs. Ask every provider: what is the guaranteed response time for a service outage? Local providers with Ontario-based support teams typically resolve issues faster than national carriers routing tickets through offshore call centers.
Setup and porting timelines. Number porting, moving your existing business phone numbers to a new provider, takes time and carries real risk if not managed carefully. Professional staging of the porting process prevents the "porting gap" where your business is unreachable during the cutover. Self-service solutions rarely handle this well.
Key questions to ask any provider before signing:
- Do you conduct a pre-installation network assessment?
- What is your guaranteed uptime SLA, and what is the remedy if you miss it?
- How do you manage number porting, and what is the typical timeline?
- Is hardware included, rented, or purchased separately?
- Who handles on-site installation and staff training?
Pro Tip: Ask for a live demonstration of call quality over your actual internet connection before committing. Any provider confident in their network will agree to it. One that hesitates is telling you something.
For a deeper look at how VoIP performs across Ontario providers, the 2026 Ontario VoIP guide covers the technical criteria in detail.
Businessvoip.ca: professionally installed VoIP phone systems for Ontario businesses
If the comparison above tells you anything, it is that most providers hand you a product and leave the rest to you. Businessvoip.ca works differently.
Businessvoip.ca's local Ontario team designs your phone system from scratch, runs the cabling, programs every phone, and trains your staff on-site. Every phone works from day one. No IT tickets. No figuring it out yourself. The system runs on carrier-grade infrastructure that handles tens of thousands of business calls daily, and fixed pricing means your monthly rate never increases year over year.
Every service includes:
- Number porting with professional staging to eliminate downtime
- After-hours and holiday call routing
- Unlimited Canada calling
- Voicemail-to-email and mobile app access
- Call recording
- Lifetime warranty on rented phones
Businessvoip.ca has served Ontario businesses since 2005, including multi-site and remote office setups extending to the US and UK. Coverage reaches businesses within roughly 150 km of Ancaster, with province-wide service for larger projects. Tech companies and ISPs looking for a purpose-built solution can explore the dedicated VoIP page for sector-specific details.
Key Takeaways
Ontario businesses choosing internet and phone for business should prioritize network quality, pricing transparency, and professional installation to avoid costly downtime and call quality problems.
| Point | Details |
|---|---|
| Network quality drives VoIP performance | Fiber delivers the most consistent call quality; get a professional network assessment before any system deployment. |
| Pricing varies widely across providers | Plans range from Skynet at $19.99/month, Netcrawler at $43.95/month with 12-month promo, Execulink from $50/month, Great Lakes Wireless fiber from $59.99/month, and WIFIANYWHERE from $45 to $195/month, covering both entry-level and premium options. |
| Professional installation prevents downtime | On-site staging of number porting eliminates the cutover gap that self-service solutions routinely cause. |
| Bundled services simplify operations | Combining internet and phone with one local provider reduces support complexity and can lower total monthly costs. |
| Businessvoip.ca installs everything on-site | Fixed pricing, lifetime warranty on rented phones, and a local Ontario team that designs, cables, and trains from day one. |